Richard Baldwin-Hay

Projects & Implementations Director, Retail Division in UK & Ireland
Attended Derby University and joined the DHL Graduate Programme in 1990


What was your favourite experience or  memory during the Graduate Programme?

My most valuable experiences were the placements where I was given real responsibility, with the opportunity to add value.  I made lots of mistakes, but I learned lots too.

What makes the DHL Graduate Programme unique?

We attract a really diverse set of graduates and not all of them have studied Supply Chain & Logistics degrees. I'm not aware of other programmes that can offer the breadth of experiences we can.

How has being a part of the DHL Graduate Programme helped you accomplish what you have with your career?

Being a DHL graduate has it’s greatest impact on your career in the first two years when you receive great training and experience varying learning situations. You will build up contacts and knowledge in how to take control of your own career and future development.

What is an average day for you in your current role?

As a Projects & Implementations Director, I am lucky because I think I have one of the best roles in the Company. No day has ever been the same in my current role and I find it rewarding, however it can also be highly pressured.

What advice would you give to our future graduates?

Make the most of your Graduate Programme, don’t pass on any opportunities that come your way. Be positive through the tough times, and always challenge the status quo.

What type of person do you think is the right fit for DHL?

We can teach people processes all day long, our business is full of process, but I hope we also recruit for talent in people skills, as ultimately it’s people who deliver everything we do.


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