If you successfully pass our initial online testing, you will then be invited to complete a video interview.

Please don’t worry if you have not completed a video interview before, we have detailed some pointers for you below and technical support is available for you if you need it. The video interview is not a live interview and instead you will record your answers using a camera. You are able to use either your mobile, tablet or laptop and can complete this at a time which is convenient for you.


Ahead of completing the video interview, make sure you can complete it in a quiet place with no distractions. Is the lighting good? How is the background? Can we see you? Ensure your equipment is fully charged and that you have a mobile signal/internet connection available. If you do experience any technical difficulties, Sonru (our providers) have a 24hr helpline and will be able to support with any issues.

Even though this is not a live interview, you should treat it as such as our Graduate Resourcing Advisor will be playing the videos back to observe your responses.

As you would for an interview, smart business dress is appropriate. Ensure you have researched the business and the role you are applying for, be ready to speak about why you would want to work for DHL and to give examples of why you think you would be a suitable candidate.

Video Interview:

Before the video interview you will have the opportunity to have a practice session. This is your time to get a real feel for how the system works. You will be able to watch yourself back and you are able to complete the practice session as many times as you like until you are comfortable.

Once you have completed the practice session, you will move into the final recording. Once you enter this, you will be unable to stop or pause the interview. The interview will take you through a series of questions and you will be given a set time in which you must complete each answer before automatically being moved onto the next question.


Remember…. take full advantage of the practice session to ensure you are completely ready for the interview itself. Try to relax, we want to see the real you!

If you do experience any technical difficulties with the software, please contact Sonru on 01227 641125 or email

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